mikeb441
Level 1
12-06-2019
07:59 PM
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I have had no trouble logging in until about week ago. I logged in then and when I did I got a screen saying to verify my email address-I did, the screen said ok and I have not been able to log in since
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George4Tacks
Level 15
12-06-2019
07:59 PM
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Just guessing, so maybe you should contact support
NetFrame or Windows update? https://accountants-community.intuit.com/articles/1611692-unable-to-validate-online-credentials-mess...
Try a Force Install? https://accountants-community.intuit.com/articles/1607261-how-to-perform-a-force-install-of-lacerte
Answers are easy. Questions are hard!
mikeb441
Level 1
12-06-2019
07:59 PM
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it worked (without using the word force-when I entered the whole line including force it would not work but taking out force worked!) Thank you
