Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
We apologize for the inconvenience: Our community is currently in read-only mode while we perform essential maintenance.
Some features may be temporarily unavailable. We’re working hard to restore full access as quickly as possible.
We apologize for the inconvenience: Our community is currently in read-only mode while we perform essential maintenance.
Some features may be temporarily unavailable. We’re working hard to restore full access as quickly as possible.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Failure of Lacerte Tech Support
Failure of Lacerte Tech Support
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
saxetax
Level 1
02-07-2025
11:13 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Anyone having issues with tech support being unable to correct issues with DMS and despite requesting that the case be escalated continuing to get a complete lack of response. I have been forced to utilize my own IT and work on restoring DMS database with my carbonite.
I was told that my case being escalated - it could take up to two days for Lacerte tech support to reach out to me.
Labels
