Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Error Lacerte Login 10/13/2021

dwashburn
Level 2

Authorization Error

 

"Sign In Completion failed. The remote name could not be resolved: 'oauth.platform.intuit.com'

 

Has anyone had this error this morning?

0 Cheers

This discussion has been locked. No new contributions can be made. You may start a new discussion here

5 Comments 5
Donna G
Level 2

I had it happen briefly, and then was able to log in when I tried again....

0 Cheers
dwashburn
Level 2

Tried rebooting and it still comes up. How long did you have to wait? Could it be an issue with the Update Lacerte had us do yesterday?

0 Cheers
Donna G
Level 2

Mine only did it briefly.  I didn't even have to reboot.  Not sure about relation to update.  I thought it was related to our power flickering out for a second.

0 Cheers
dwashburn
Level 2

Got in finally. Looks like it could have been an issue with the most recent Lacerte update.

 

Thanks!

Intuit_Al
Community Manager
Community Manager

Hello, 

Please follow the steps in this article, https://proconnect.intuit.com/community/help-articles/help/sign-in-completion-failed-remote-name-cou....

This should resolve the issue.  If it does not, please contact support.

Thanks!

Al

0 Cheers