Error Lacerte Login 10/13/2021

[dwashburn]

Authorization Error

"Sign In Completion failed. The remote name could not be resolved: 'oauth.platform.intuit.com'

Has anyone had this error this morning?

[Donna G]

I had it happen briefly, and then was able to log in when I tried again....

[dwashburn]

Tried rebooting and it still comes up. How long did you have to wait? Could it be an issue with the Update Lacerte had us do yesterday?

[Donna G]

Mine only did it briefly.  I didn't even have to reboot.  Not sure about relation to update.  I thought it was related to our power flickering out for a second.

[dwashburn]

Got in finally. Looks like it could have been an issue with the most recent Lacerte update.

Thanks!

[Intuit_Al]

Hello, 

Please follow the steps in this article, https://proconnect.intuit.com/community/help-articles/help/sign-in-completion-failed-remote-name-cou....

This should resolve the issue.  If it does not, please contact support.

Thanks!

Al