Lacerte has a great feature to email an encrypted copy of the client tax return via Outlook. I have used this for a couple years. When I attempted to use this feature recently, Lacerte now creates two emails, one of which is an exact duplicate and unnecessary. I am generating 2019 TY PDFs from the 2019 Year Lacerte software.
Has anyone else experienced this? It has occurred each of the four times I have tried to use it this year.
Jeff Brownfield, CPA
Solved! Go to Solution.
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