Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    error in InBox Manager

    Gosling
    Level 1

    error in InBox Manager when opening?

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    2 Comments 2
    George4Tacks
    Level 15
    What year?
    Did it install properly and this is a new problem?
    What type of monitor do you have? https://proconnect.intuit.com/community/general-login/help/when-opening-lacerte-the-sign-in-screen-i... seems to be a general problem.

    Answers are easy. Questions are hard!
    0 Cheers
    jerry
    Level 7

    Do you have replication turned on, like Google Backup and Sync?  If so, that interferes with Lacerte's download tool. 

    Pause or otherwise disable the sync when checking for updates and e-filing, and your InBox Manager problem may go away (mine did).