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Electronic payment date (Federal) is not correctly reflected in the client letter

Level 2

I am entering a pre- 4/15 Fed electronic payment date yet the client letter shows 4/15/24 as the Fed date while the state date is correctly shown as an earlier date.  The e-File payment record shows the correct earlier Fed payment date, just the client letter apparently. 

Anyone else having this issue?

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1 Comment 1
Level 1

Same problem! I submitted the issue to Lacerte last week, and their response did not fix the issue.  I tried calling and talking to someone as well, and their suggestion was override the due date of the return to match the payment date, which doesn't seem accurate.  I saw another person posted this same question two weeks ago and the reply was that this was fixed with an update.  I don't have any pending updates to apply. 

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