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    E-mailing pdf tax return through Lacerte program

    Mustang65
    Level 1

    How can you verify a pdf tax return was e-mailed through the Lacerte program.  I have sent a pdf tax return through the program via e-mail but the client says he never received.  The e-mail address was correct.

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    1 Comment 1
    User_61
    Level 8

    In my experience Lacerte uses an external application for e-mail functionality. For example I use Microsoft Outlook. All sent e-mail resides in the Sent Folder - unless otherwise configured by a user and/or administrator.

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