Auto Update up is not working and I can't turn it off to do it manually, any suggestions on how to update?

[tnegranti]

I am not getting updates, I can't turn off the auto update so nothing is getting updated unloess I do web setup every morning.

[michele]

Have the same problem. So many issues this year.

[George4Tacks]

Troubleshooting

All About new Background updates  which includes:

Background updates will be enabled by default for Lacerte 2024. To disable Background updates:

1. Open Lacerte 2024.
2. From the Tools menu select Lacerte Updates.
3. Select Background Updates.
4. Select Disable Background Updates.

[tnegranti]

George thanks... but I wish it was that easy...  I tired that and it will not allow me to change the setting....There in lies the problem...

[George4Tacks]

Did you run 2024 Lacerte Tax as Administrator? There is a note about turning this off that it does apply to all users in the firm. 

[AndresVTB]

It also re-enables itself when we do a new install.