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At times the same client is duplicated throughout my client list

Billy42
Level 1

Why does my list of clients sometime continually display the same client and the only way to correct this problem is to open the client file and then go back to the client menu?

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abctax55
Level 15

Are you networked?  I've had that happen when I lose the connection to the server.

"*******Tax software is no substitute for a professional tax preparer*******
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3 Comments 3
abctax55
Level 15

Are you networked?  I've had that happen when I lose the connection to the server.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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sjrcpa
Level 15
Same here

Ex-AllStar
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User FIDO 61
Level 8

@abctax55 hmm... maybe this is why one PC cannot see ANY 2018 Lacerte clients here on my network, while others are just fine. Probably pulled out / mangled the patch cable ...again😑

My issue fix was found here, in this Thread - corrupt (?) OPT00x.Wx file

First x is the Workstation/User (F10 to determine) and second x is the Year

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Bet your sweet bottom dollar I lied ♪
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