I have been the Network Admin for over 20 years. I am accustomed to making changes in the Master Options (when all users are out of Lacerte) and updating the options so they apply to all workstations on the network. I have never had a problem until the last couple of months. Lately I have made changes to the Master Options (such as updating interest rates or adding a new tax preparer) and I see the changes when I use the program on my computer; however, other users on the network do not see the changes on their computers. Why would this happen? I had to go to another employee's computer, sign in to the Master Options using my password, and make the changes. Then it worked and the updates were seen by everyone on the network.
Best Answer Click here
This discussion has been locked. No new contributions can be made. You may start a new discussion here
Were you sure that ALL USERS MUST BE OUT OF THE PROGRAM BEFORE MAKING CHANGES was in effect when you made the changes?
Were you sure that ALL USERS MUST BE OUT OF THE PROGRAM BEFORE MAKING CHANGES was in effect when you made the changes?
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.