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Intuit_Al's Posts

Sorry for this, can you try the steps below?  This should resolve the issue at least until you update the program.  Our engineers are aware of this issue. From When opening Lacerte the sign in scre... See more...
Sorry for this, can you try the steps below?  This should resolve the issue at least until you update the program.  Our engineers are aware of this issue. From When opening Lacerte the sign in screen is blank or does not allow typing ... Follow the steps below: Close Lacerte. Open Windows File Explorer. From This PC choose Windows C: Open the ##Tax folder where ## is the year (Ex. 20TAX , 19TAX). Open the w##tax.exe.config file. (Ex. w20tax.exe.config , w19tax.exe.config) If asked what program you want to open the file in, choose Notepad. Find the <appSettings> section. Locate the line below, <!--<add key="Intuit.Spc.Authorization.EmbeddedWebBrowserImplementation" value="Standard"/>--> Remove <!-- and --> from the beginning and end of the line so it looks like this, <add key="Intuit.Spc.Authorization.EmbeddedWebBrowserImplementation" value="Standard"/> From the File menu choose Exit. When prompted to save choose Yes. Open Lacerte and try to sign in again. Note: These steps must be performed for each year of the program you are experiencing this issue and will need to be performed after each update.
Hello, were you able to try the solution in the article posted earlier?  If this did not work, I can follow up with our support team in the morning.  Unfortunately, they are closed for the day.  Plea... See more...
Hello, were you able to try the solution in the article posted earlier?  If this did not work, I can follow up with our support team in the morning.  Unfortunately, they are closed for the day.  Please let me know. Here is the link , https://proconnect.intuit.com/community/general-login/help/when-opening-lacerte-the-sign-in-screen-is-blank-or-does-not/00/111227 Thanks, Al
Hello, please try the steps in the article below to resolve.   These must be done for each year of the program you are experiencing this issue. https://proconnect.intuit.com/community/general-login... See more...
Hello, please try the steps in the article below to resolve.   These must be done for each year of the program you are experiencing this issue. https://proconnect.intuit.com/community/general-login/help/when-opening-lacerte-the-sign-in-screen-is-blank-or-does-not/00/111227 If you would prefer an agent walk you through this process, please see the article below for our phone number and hours of operation. https://proconnect.intuit.com/community/taxation/help/how-to-contact-lacerte-for-help/00/4691 We apologize for any inconvenience and disruption this is causing you.  
Click here for more ProConnect Tax News and Updates.
For more Lacerte News and Updates, click here.
What's new in ProConnect™ Tax 2020 With stronger security and more ways to help you be more productive, Intuit® ProConnect™ Tax for tax year 2020 is better than ever – so you can be your best ... See more...
What's new in ProConnect™ Tax 2020 With stronger security and more ways to help you be more productive, Intuit® ProConnect™ Tax for tax year 2020 is better than ever – so you can be your best for your clients. Featured updates: Empowering you to work smarter Get more from imports: To help you work more efficiently, CSV or Excel import features extended functionality to include depreciation and pass-through entity members, and Schedule D dispositions.   Take control of e-file permissions: You decide who can e-file returns in your firm with master admin, full-access admin, and basic user permissions. Manage K-1 forms easily: Now, pass-through business entities have an easy way to produce letters, K-1 forms, K-1 state forms, and more for each partner or shareholder. Just generate PDFs from the File Return screen and send them out. Masking and watermarking: Now, ProConnect can mask Social Security numbers for you when you print forms or create PDFs. Plus, prevent confusion by adding a watermark that reads “Do not file” to distinguish what’s for review or storage and what’s for filing E-file amended returns: 1040X efile is now live in ProConnect. We now transfer originally filed ProConnect data to amended returns to help save you time. We also make a copy of the original return for your records. Enter data more efficiently: Save time entering data by making simple input field calculations. We are updating standardized formats of dates for consistency. Load returns faster: As larger firms adopt ProConnect, it is critical for our product to enhance our load time performance. This upgrade shows speed improvements for clients with databases of up to 10,000 returns. Enhanced EFIN verification and security (coming soon): We’re making updates to further enhance e-file security and compliance. A new tool will enable new customers to verify their information and current customers to update their information. Data automation: Creating the future of taxes: We've been hard at work, investing time and resources to make Link work harder for you.   Data collection: Batch uploads for customers: We’ve made data collection easier your clients, too. Instead of uploading documents one by one and manually matching them to document checklist items, they can be uploaded in batches and automatically identified by our system.   Bulk upload for customers (coming soon): Your data collection process will be easier and faster with the ability to send batch requests. Now, you can send request templates to multiple clients at once, rather than going through clients one by one.   Data entry: Badge indicating the number of documents ready to be applied: Easily see when a client has documents ready to apply to a return with the new actionable badge. Plus, a new lightning bolt icon indicates the status of each document. Manage misclassified documents: You can now move documents between document checklist items without deleting and re-uploading. Document imports: We've improved the accuracy of automated data entry from the following documents uploaded through Intuit Link: W2, 1099-INT, 1099-R, 1098-T, 1098, 1099-DIV, and 1099-MISC. It’s also easier map data to fields, allowing you to select clients to upload to guide successful and accurate data importing. Finally, now when you import a form, you will be automatically taken to the relevant area in the tax return.   Automatically apply tax data (coming soon): Save prep time and increase data accuracy by applying data at natural points in your workflow. No more going out of your way to look for the needed documents. Forms W-2, 1099-INT, 1099-R, 1098-T, 1098, 1099-DIV and 1099-MISC.   Review Missing Data – mark and review (coming soon): We will help identify gaps prior to filing by easily marking missing data fields with a red flag. As a result of streamlining this process, missing data will be collected faster and efficiently creating a faster review time. New e-file capabilities: Boosting your efficiency New e-file is now available for the following: Returns Indiana Corporate Kentucky Individual, Single Member LLC Rhode Island Fiduciary  Extensions Virginia Individual Estimates Alaska Corporate and S-Corporation Arkansas Individual, Corporate, S-Corporation, and Fiduciary Colorado Individual District of Columbia Individual, Corporate, S-Corporation, Partnership, and Fiduciary Kansas Corporate Kentucky Individual Nebraska Individual, Corporate, S-Corporation, and Partnership North Carolina Individual & Corporate North Dakota Individual, Corporate, and Fiduciary Ohio Individual Oklahoma Individual, Corporate, S-Corporation, Partnership, and Fiduciary Oregon Individual Vermont Individual Amended returns Indiana Corporate, S-Corporation, and Partnership Maryland Individual Massachusetts Individual New Mexico Corporate Ohio Individual Pennsylvania Individual    Customer support: Delivering the help you need faster Intelligent voice assistant: When you call us for help, a new listening tool will be able to route your call to the right agent much more quickly.   Optional workflow tools: Helping you do even more Intelligent voice assistant: When you call us for help, a new listening tool will be able to route your call to the right agent much more quickly.   Optional workflow tools: Helping you do even more Intuit Practice Management. Intuit Practice Management powered by Karbon gives you confidence that everyone in your firm is working on the right projects so nothing falls through the cracks. You get real-time visibility to progress across your practice, all from one place. eSignature: You have new options for capturing in-person electronic signatures. Choose the option that works for you and your clients by opting to use virtually any device for in-person and out-of-office eSignatures through DocuSign. You can also save time with new eSignature forms. No more printing eSignature documents and attaching them to the eSignature widget to send to clients. With auto-mapping, you can select a form and it will be attached automatically. Pay-by-Refund: To make it easier to get started, enrollment forms for new and returning customers are now pre-filled. Pay-by-Refund status has been added within ProConnect so you can now see Pay-by-Refund returns rejected and solutions on how to solve for them. Firm-level Audit Assistance. We are partnering with Tax Protection Plus to launch a firm-level option for Audit Assistance, giving you the option to add Audit Assistance and ID Theft Protection to every single 1040 client. Enrolled firms simply pay $10 for every filed 1040 return.   Training: Keeping you up to date Free live and pre-recorded webinars. Attend live and pre-recorded webinars on topics that matter most to you, at times that work best with your schedule. More than 30,000 pros signed up for webinars last year. New sessions on tax law, ethics, product courses, and more are continually added. COVID-19 resources. Quickly find the latest information you and your clients need on our newly redesigned COVID-19 resource center.
  Thanks to your feedback, we’ve made Intuit® Lacerte® Tax better than ever. From smart authentication features to all new e-file capabilities, you can count on Lacerte to help make this tax y... See more...
  Thanks to your feedback, we’ve made Intuit® Lacerte® Tax better than ever. From smart authentication features to all new e-file capabilities, you can count on Lacerte to help make this tax year the best it can be.   Installation instructions Existing customers: Once you start installation, select your firm on the pop-up screen. If you don’t see your firm information, download your prep file from My Account to complete the installation. New customers: Log in to My Account and accept the End User License Agreement to get your prep file. You can use the default options, including the destination location, to complete the installation process. Customers with Hosting for Lacerte: Log in to My Account. Select Users under Account Name, then click on the user’s name to access applications. Select 2020 Lacerte Tax, then click Install App. See instructions. Important note: Please read the information below carefully. Your software will not install if these requirements are not met. Microsoft .NET framework 4.8: If you have not updated your .NET to 4.8, the Lacerte installer will do it for you automatically. However, we encourage you to update .NET prior to installation, as it will require a restart before Lacerte can install. Download .NET 4.8 Web installer Windows 10: Please ensure that you are running version 1607 or later of Windows 10.  Additional system requirements: View all Lacerte 2020 system requirements.   Product enhancements: Helping save you time Streamline document collection and collaboration: For tax years 2020 and 2021, we’re reviewing all of the existing collection and input tools, and making meaningful improvements to collection and collaboration to keep preparers moving quickly. For example, we will enhance the Intuit Link client login experience with options in addition to a password. These include one-time passwords (OTP) using authentication identifiers, such as their email address or phone number to seamlessly access their account. This reduces your need to provide IT support to clients. Automatically track time by return for all tax types: You can quickly assess how much time has been spent to make better decisions calculating billing, return on investment, and time allocation by staff. Learn more Multiple performance upgrades: Platform enhancements and database upgrades help ensure higher quality, reliability, and alerts to help preparers stay on track.   New e-file capabilities boost your efficiency New e-file is now available for the following: Returns Indiana Corporate Kentucky Individual, Single Member LLC Rhode Island Fiduciary Extensions Virginia Individual Estimates Alaska Corporate and S-Corporation Arkansas Individual, Corporate, S-Corporation, and Fiduciary Colorado Individual District of Columbia Individual, Corporate, S-Corporation, Partnership, and Fiduciary Kansas Corporate Kentucky Individual Nebraska Individual, Corporate, S-Corporation, and Partnership North Carolina Individual & Corporate North Dakota Individual, Corporate, and Fiduciary Ohio Individual Oklahoma Individual, Corporate, S-Corporation, Partnership, and Fiduciary Oregon Individual Vermont Individual Amended returns Indiana Corporate, S-Corporation, and Partnership Maryland Individual Massachusetts Individual New Mexico Corporate Ohio Individual Pennsylvania Individual   Customer support: Providing one-on-one and self-serve assistance Intelligent voice assistant: When you call us for help, a new listening tool will be able to route your call to the right agent much more quickly. Learn more   Optional workflow tools: Helping you do even more Intuit Practice Management*: Intuit Practice Management powered by Karbon gives you confidence that everyone in your firm is working on the right projects so nothing falls through the cracks. You get real-time visibility to progress across your practice, all from one place. eSignature*: New 1-click functionality lets you quickly send 8878 and 8879 requests from inside Lacerte. Hosting*: Get up and running with updated software as soon as it is released through Hosting for Lacerte. No need to download and install using traditional methods. In addition, the improved onboarding experience get your whole firm up in running in just days. The available business application add-on (additional cost) allows you to house over 50 supported apps along with Lacerte, so you can move your entire office to the cloud, all in one convenient place. We recently added Citrix Sharefile and looking to continue to add more in the future. In addition, EasyACCT is now supported in the hosting environment.
Lacerte 2023 is now available! Download from My Account if you've renewed. Check out our new getting started page here. Important Dates: For the most up to date information on Lacerte Relea... See more...
Lacerte 2023 is now available! Download from My Account if you've renewed. Check out our new getting started page here. Important Dates: For the most up to date information on Lacerte Releases, see Lacerte Release Dates For on Lacerte forms availability, see Tax Form Availability To see what's been added for Lacerte 2023, see: What's new in Lacerte Tax 2023 For information on how to install Lacerte, see: How to download and install Lacerte If you are using Intuit Hosting see How to add next year's Lacerte to your Remote Desktop To proforma your clients from Lacerte 2022 to Lacerte 2023, see: Using the Proforma Wizard to transfer client files to the current year Why did some client data not proforma Resolving proforma errors in Lacerte If you changed computers, see: How to install Lacerte on a new computer Lacerte system requirements For billing schedules and to update your information, see: Managing your information with My Account Lacerte REP billing schedule Getting information from your taxpayers for the upcoming tax season: Printing organizers in Lacerte Using Intuit Link in Lacerte How to access the organizer or e-organizer in Lacerte Other common questions: If you want to explore getting digital signatures for tax year 23, see Common questions about eSignature If your EFIN has changed or if you are new to e-filing, see Register your EFIN with Intuit before e-filing If you need to add a new employee to your Lacerte software, see Managing users in Lacerte If you plan to offer Pay-by-Refund, enrollment is now live within the tax year 23 program, see How do I enroll in Pay-by-Refund ? For additional training that's available, see: Lacerte Training    
Hello, Once a return has been transmitted, it cannot be stopped or reversed.   See the article below for more information. https://proconnect.intuit.com/community/amend-tax-return/help/stopping-a... See more...
Hello, Once a return has been transmitted, it cannot be stopped or reversed.   See the article below for more information. https://proconnect.intuit.com/community/amend-tax-return/help/stopping-a-return-that-was-transmitted-electronically/00/5050 Thanks!
Lacerte does not support Form 725 in the Partnership module.  It is available for an Individual return in Screen 54.299 State Taxes.
Hello,  Please make sure the option, Form 7004 with Return is set to Yes under Settings > Options > Tax Return. This can also control state extensions.  Please see the post below: https://proco... See more...
Hello,  Please make sure the option, Form 7004 with Return is set to Yes under Settings > Options > Tax Return. This can also control state extensions.  Please see the post below: https://proconnect.intuit.com/community/lacerte-news-and-updates/discussion/tx-franchise-extension-not-printing-for-a-business-return/00/94961 Thanks!
If entering on the Partnership return, you can input in Screen 22 Schedule K Items under Other Information. This amount can then be specially allocated in Screen 29 under Other (Sch K-1, Box 20).  ... See more...
If entering on the Partnership return, you can input in Screen 22 Schedule K Items under Other Information. This amount can then be specially allocated in Screen 29 under Other (Sch K-1, Box 20).  For information about entering in the Individual Return, please see the following article: https://proconnect.intuit.com/community/schedule-k-1/help/entering-partnership-schedule-k-1-line-box-20-in-the-individual/00/3686  
Thank you for your question, the article below will help you with printing a return in ProConnect Tax Online. https://proconnect.intuit.com/community/print-a-file/help/how-do-i-print-a-return-in-pr... See more...
Thank you for your question, the article below will help you with printing a return in ProConnect Tax Online. https://proconnect.intuit.com/community/print-a-file/help/how-do-i-print-a-return-in-proconnect-tax-online/00/5003
Thank you for your question, this article has information about e-filing extensions for the different tax types in ProSeries. https://proconnect.intuit.com/community/federal-taxes/help/proseries-fo... See more...
Thank you for your question, this article has information about e-filing extensions for the different tax types in ProSeries. https://proconnect.intuit.com/community/federal-taxes/help/proseries-form-4868-faq-s/00/4679