evjose
Level 1
Monday

I downloaded the new version for the new year and so much issues.  I can't print pay checks by department.  I can't print payroll journal or earnings report by department.  I could at least print earnings report by employee however, after doing the update last week (12/8/25), I couldn't even do that now.  I called EasyAcct and they told me that the developers' solution to all the errors is to delete all payroll created prior to the 11/19/25 update.  Are you kidding me!!! They want me to re-enter the entire year's payroll!  It is 12/15/25, the year-end is approaching and they want me to re-enter the entire year's payroll!  Supposedly, this will fix the issues, but what if let's say, I'm crazy and I actually do that...is it guaranteed it will fix it??

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Kathi_at_Intuit
Moderator
Moderator
yesterday

Hi @evjose Welcome to the Community and thank you for sharing your experience with payroll in EasyACCT. We checked with our support team about the guidance you received on deleting payroll entries. They confirmed that the affected date range is approximately 11/14/2025 to 11/19/2025, not all payroll entered before 11/19/2025. You should not need to re-enter the full year.

We understand how important accurate payroll records are, especially at year end. We are staying in contact with our development team and will share any new details or updates as soon as they are available.

Thank you again for reaching out.

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Kathi_at_Intuit
Moderator
Moderator
4 hours ago

Hello @evjose ,

There is a new release of EasyACCT now available – Version 2025.1.10.

This release includes the following items below:

  • GL report is showing incorrect information from sales Journals
  • EasyACCT Client transfer does not give an option to transfer in payroll transactions
  • EasyAcct is sorting by the first number on Employees, and Vendors

We know this release does not cover all concerns that have been raised, but we wanted to keep you updated on the progress being made. We will continue to share updates as more become available.

 

Thank you!

Kathi

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