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Hi @kriscerb Welcome to the Community, and thanks for posting your first questions! We have a helpful article for printing the confirmation letter that may assist with this:
Generating the E-file confirmation letter in ProConnect Tax
If that doesn’t resolve the issue, we recommend reaching out to ProConnect Tax Support. They would be able to take a look at this with you. 
We look forward to seeing more of your questions and insights here in the Community!
 
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