Great progress does not unfold in a vacuum. The ease we enjoy today is often built upon the unseen labor and steadfast persistence of others — individuals who painstakingly identify and document bugs, and who invest effort into persuading Intuit to correct them. These are the contributors who champion improvements and dedicate themselves to convincing Intuit to implement meaningful changes.

In contrast, there are always those who remain content to deride from the sidelines — dismissing the ideas of others with reflexive skepticism. They assure Intuit of their own cleverness, claiming no need for certain features or enhancements. It is precisely the presence of such voices that makes it a “challenge,” as you observed, “to do that convincing.”

But a thriving ecosystem is not sustained by dismissiveness — it is cultivated through thoughtful dialogue. It is through openness of mind that we recognize what we have yet to discover, and through collaboration that meaningful progress becomes possible.