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I'm trying to change the mobile phone in the client tab for a business return client. The place to put a phone number says "Work," and I'm unable to toggle it to mobile.
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As long as the number is in there somewhere, does it really matter whether it is called work or mobile?
Slava Ukraini!
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For verification purposes I do think it matters, right?? I am trying to edit the number. When I go to put the correct mobile # in it won't let me choose what type of phone it is and the default is "home." Meanwhile at the top left of the page it has the old mobile # still listed and then puts this new mobile # underneath that but has it tagged as mobile.
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"For verification purposes I do think it matters, right??"
No, there isn't anything in the system at Intuit or the IRS that requires phone verification.
I don't use ProConnect, so I can't help you with the data entry issues.
Slava Ukraini!
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When logging in to ProConnect the verification process uses a cell. This is for e-signature and uploading documents, not e-filing the return.
