This is a 1065, with a Kentucky PTE filing, where this refund is. Under General:Miscellaneous Information, I set up the bank account information appropriately. Then under the "KY" tab, I checked the "Direct deposit of refund" under the Kentucky-Louisville Direct Deposit/Electronic Payment heading. 

The software doesn't acknowledge this and produces a "check refund" in the e-file package/client correspondence. I've tried all sorts of tweaks already and nothing is working to turn on the direct deposit. I will call tech support tomorrow, but thought I'd give this a shot over the weekend!