@ugh1 every software program has its own set of quirks and PS is no different. 

If you post a specific question on this board regarding how to get something entered into the program you will likely get a reply from someone who has already figured it out.  

If you are having hardware/OS problems accessing your PS program/data files you will likely need PS/Intuit support.

If you are seeking tax knowledge try the IRS web site or google your question.  This is not a good place to get tax knowledge.  

If you have found a bug in PS we would all like to know about that. The Intuit Admins monitor this site and will send program bugs up the chain for a fix and hopefully supply us with a work-around until they can fix it. 

Sometimes something that was working will be broken after you install an in-season update.  'Manure' happens.  Don't fret.  Post the problem and it can get fixed in the next update.      

Have an enjoyable tax filing season.  Cheers.