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I just did a ProSeries 2020 update and installed the 2021 tax program. Once the updates finished all of my input screens appear in a green color. This makes it more difficult to read. Is there any way to fix it?
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Yes. Its a new feature for the prior year program, so you can tell it apart from 2021 easier when youre bouncing back and forth between years.
Tools > Options > General
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♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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What I do with new employees, is turn off the color of the entry boxes in the prior year's return. That makes it a little harder to make mistakes.
If it ain't broke, they'll break it.
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Thanks for the response. That is missing on my Options>General page. We just downloaded the software today.
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Thanks for the response - I figured out my error.
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I have downloaded 2021 and transferred clients. I went Tools / Options/General and the Previous year color option was not available
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I figured out what to do
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Thank you, Lisa!!! I knew it had to be there somewhere.
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I spoke too soon. I had already looked under General Options, but thought I had missed it. Guess what? The option you show on your program is not an option on mine.
I update the program every night, and I paid $5000 for Pro Series in November. I should think that entitles me to all the features. But, apparently not.
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I change the properties of my prior year files to read only…. Removes the possibility of an accidental change
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When people use "we" as in "we downloaded", it should be pointed out some options are set by the Admin, so if you have a networked system, make sure to start from the Admin station:
Don't yell at us; we're volunteers
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I would like it too but I checked the box and still no green. What did I do wrong? Anyone know how to fix this? Maybe update 2020?
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The feature does not work for me at all. I checked the box, as explained, in the 2020 program. But, my input fields in 2020 and 2021 are both a light yellow. There is no way to tell from the appearance of the page on screen that I am inputting data in 2020, rather than 2021. I have rebooted my computer, refreshed my updates, tried opening 2020 before opening 2021, opening 2021 first and then opening the client in 2020, but nothing changes.
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So in your 2020 program this box is checked?
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Yes, ma'am. The box is checked. I have installed all updates, refreshed my updates, and restarted the computer. Both screens, in the same client, are the identical color in both years.
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Did that nada....no green. the box was not checked before I loaded 2021. I wonder if that is why?
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Same here
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@Intuit_hieu care to weigh in on this? Is there a corrupt file somewhere?
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If the file is locked, you will not see the background color of green. You indicated a yellow color on input boxes. This might indicate the client file is locked. Can you check if the client file is locked?
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The client files are not locked. I tried with multiple clients, both individual 1040 returns and 1120-S returns. All input fields in both years are a light yellow, when both years are open for the taxpayer, as it is when only one year is open.
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What is the background color? I don't believe the input fields change color. Just the background color of 2020 should change to a light green instead of white.
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I unlocked several returns and the background color is null/white, like normal. I updated the 2020 program and tried various things. But note: my 2021 program wouldn't update the 1040s so I followed one of your suggestions I found online and deleted the 1040 and reinstalled it and it updated. Another note: My rates per form didn't transfer either so I entered them all in manually. Due to all this I think there may be a few corrupted files in my original download. I will live with it this year since I don't want to go back in and re-set everything (letters, rates, invoices, etc) the way I want them. But if there is a way to update it all but the common file....I'm for it!