tascagt
Level 1
12-07-2019
12:33 AM
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I have an E-filing Return Rejected for the new TCJA "85% Waiver" of penalties on Form 2210. It asks for an explanation, but there already is one (the 85% waiver). Does anyone know a work-around?
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Employee
12-07-2019
12:33 AM
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Under the b checkbox do you have an explanation statement attached?
trusso
Level 1
12-07-2019
12:33 AM
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It's actually line A and yes, the 85% waiver automatically populated. The safe harbor was met with estimates and so this seems like a software glitch.
Employee
12-07-2019
12:33 AM
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right but whether or not you have A or B checked the statement add section is under the B checkbox
Employee
12-07-2019
12:33 AM
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I know one of our All Stars mentioned she overrode and unchecked box and was able to successfully get hers filed.
trusso
Level 1
12-07-2019
12:33 AM
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I will try to trick the system then. Thanks everyone!
Liesal
Level 5
12-07-2019
12:33 AM
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I just got this error today. There is no penalty. safe harbor estimates made timely. This is pita!. SO I guess iwill trick the software...or i could try calling and have a 60 minute wait time...
vjgcpa
Level 3
12-07-2019
12:33 AM
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Got the same error. Contacted Pro Series. Waited forever. TT Robert in tech support. Told me they are short staffed. IMAGINE BEING SHORT STAFFED DURING TAX SEASON. Waste of time. They know about it, and are trying to fix it. Contacted the Office of the President, spoke to Brian. No help. I guess we need to wait for the fix OR tell the client that our software is awful and paper file it! Imagine telling our clients that our software doesn't work. If there is a fix, let me know.
IRonMaN
Level 15
12-07-2019
12:33 AM
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An alert popped up saying the 2210 rejection will be fixed in an today's update. But then again, sometimes it is more tempting to play Russian Roulette than running an update the way things are going lately
:cold_sweat:
Slava Ukraini!

Slava Ukraini!
vjgcpa
Level 3
12-07-2019
12:33 AM
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Can you imagine going to a steak house, ordering your favorite steak medium well, the steak comes out barely cooked, you send it back. The manager tells you "we will get to cooking your steak when we get to it but I don't know when you will get it back" Yeah! That's the ticket.
Level 15
12-07-2019
12:33 AM
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I just saw a yellow alert bar that says this was fixed in todays update....if anyone is brave enough to update anymore!
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Level 15
12-07-2019
12:33 AM
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I used override, but Ive seen some people that add a the statement for Box B have had luck getting accepted also. I was done dinking around with it and just overrode the bogus checkbox
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15
12-07-2019
12:33 AM
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Yeah, I used the override to get one through this morning.
Slava Ukraini!
Slava Ukraini!