I had to reinstall my Basic ProSeries software for 2020.
After an accurate login with User ID and Password I get this message:
File I/O Error 113, For more help, please go to www.proseries.com/support
After hitting OK it goes back to desktop
rebooted the computer since this occurred? Its not installed on a virtual or removable drive, right?
Yes, I have restarted the laptop.
It is installed in a stand alone configuration in a folder on the c: drive
If I google it, I get lots of hits for that error with Turbotax installations....maybe the info in one of those will help?
https://www.google.com/search?q=proseries+file+i%2Fo+error+113&rlz=1C1SQJL_enUS875US875&oq=proseries...
Could you please send us the log?
Were you able to get this resolved? Others such as myself may find the solution helpful.
