I know this isn't a tax question but I do not know where else to turn anymore and think the community should be informed. I started with ProSeries last fall and was informed by my salesman, Jonathan Lovitt, of the referral bonus.  One of my colleagues ( @nethespiritu  ) signed up. Jonathan Lovitt told me - you can see the email below - we'd both get the bonuses in "late May - early June".

In late May I started following up. Jonathan Lovitt does not respond.  After multiple phone calls  and emails with Intuit the referral bonuses were confirmed by "Jeff" - see below.

Today is July 15. I've continued to follow up and was told the bonuses were "processed" in late June and I'd be informed when "the checks were sent"  and then they'd still take 10-14 days!  So now, since I can't even find out if the checks (and why checks, when every single other payment is electronic?) were sent, we are easily into August.  If ever.

This is so disappointing.  I feel like I'm just getting a run around, one empty (even though polite) promise after another.