I had recently updated to Office 365 and found I could no longer print or view the Client Presentation.  What I did to fix it was to go to the Control Panel, Programs and Features, Microsoft 365 Apps for business - en-us (or whatever the name is for your version of Microsoft Office), right click on it, select "Change."  Choose "Quick Repair" and then click on "Repair."  After I did that, I was able to view the Client Presentation from within ProSeries and print it as well.