SPedrazzi
Level 2
03-31-2021
03:50 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
We are having a problem in our office with one client file - as I efiled it, the federal was approved and the state (CA) came up with errors. I handed it off to my colleague who then tried to open it (after I had closed it) and the return completely disappeared from all of our computers.
Accidentally deleted? Maybe.
I check all of the computers in our office to see if the return ended up in someone's recycle bin but nothing.
This client also has an organizer file which still appears with no problems.
Also worth noting, error code 117 pops up every now and then but I cannot find any resources as to what this error message may mean.
Any help is appreciated
Labels