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@Orlando there is NO zip file to send. There is no error report. It just closes. Friday afternoon it closed itself after almost every print, and DURING an efile transmission. I just spend 2 hours fixing that mess this morning. Then this morning I selected 4 files to convert and transmit and it closed after converting. Then I re-logged in and clicked those 4 files to transmit. They seem to have gone thru. I have done the repair update 4-5 times... I updated all my windows... this is unacceptable. If I can find out how, I will be calling support and they MUST get this fixed. At this point, I am beyond upset. Today I am trying by stopping all my anti security .... let me tell you how upsetting THAT is, but if it works, I have to get my work done. I am stand alone. If I'm down... many, many, many people are screaming at me.
Ellen