carina aguilera
Level 2
02-23-2021
06:16 PM
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This is not a question just want to share this case, I had a client who come in to get her taxes done with 1099-R 3 weeks ago, taxes completed and paid just on hold due to form 8915-E not available.
2 days ago she did come back asking for her tax prep fees to be refunded because HR did her taxes and they do have the form ready since IRS release the form.
I am so upset, I do not know why it is taking so long to upload the form, I will call tomorrow and complain about it, I AM LOOSING CLIENTS.
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