I purchased ProSeries Basic 2020 in December, and saw that it also included 2019 licensing as well.  I try and license the 2019 product and it keeps saying I've downloaded the wrong version even though I've double checked I was downloading the version I purchased.  I have clients that need to efile 2019's return, and I am unable to get on to complete them.  Is this something I need to call Intuit about directly?