You're very welcome... thanks for your patience. If you've updated to the very latest ProSeries, you should now see the menu option highlighted below (if you don't see it, please update). Select that  - it will gather all the logs and create a "zip" file on your desktop. Open up your email, browse for that and send it to proseries_engineering@intuit.com.  I'll be around 12 - 6 PST today and will take a look.