SPedrazzi
Level 2
01-15-2021
12:12 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
My program is not allowing me to retrieve the product license files so basically I am able to login but unable to do anything as it shows that I am "unlicensed" - all of my license information is in order so there is no reason this should be happening. Anyone have any idea what to do to combat this?
Labels
Fabian
Level 4
01-15-2021
01:10 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Can you describe exactly what happens when you invoke the menu "Tools->License Products"?
SPedrazzi
Level 2
01-15-2021
05:26 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I restarted the computer and went to tools, license products and then it came up as it should. Maybe it just needed a minute! Thanks!
sjrcpa
Level 15
01-15-2021
06:09 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Glad we could help. 😀
The more I know the more I don’t know.
