Yes, I have experience the same thing with Virginia electronica payments through the software. Here’s what you do… Have the client pay the bill online at the Virginia Department of revenue website. Then, when you e-file the return, take the check box off for the conversion testing. It will pop up a screen telling you that it is not going to do a conversion test and so you simply say I don’t care at that screen. And let it in the file without doing the conversion test works perfectly for e-filing