I was working on a return and the computer lost power, I'm trying to open the return again and all I get is an error message that reads "unable to read data". Any idea out there?
Best Answer Click here
Happened to me once. The file got corrupted and I had to start over with a new file. Contact support and see if they have any suggestions.
And invest in a surge protector with backup power supply.
View solution in original post
Contacted support and the issue was resolved. the technician found a way to delete the client and transfer it again. Thank you for your help
Tino
Thank you
