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This morning in Basic 19 "Return not Transmitted" happens when trying to efile tax return with no explanation? Anyone else experiencing this today?
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I thought I saw a similar post yesterday afternoon
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I have the same issue. Return wll convert but not transmit.
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I am having same issue, does anyone know why or how to fix? Thanks!
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Called tech support and they walked me through refreshing updates.
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Called tech support and they walked me though refreshing updates.
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Thank you, I got it working but now having same issue...please help!
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What is tech support number? Mine will not light up the option to Convert/Transmit
I did update several times
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Did you use REFRESH updates? Sounds like someone else had to use the REFRESH option, the regular update option doesnt always seem to work properly I guess or they wouldnt have needed to include this other function..
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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I am experiencing this same problem today: "Return not transmitted". And that was for (5) Fed and NYS returns, as well as (2) extensions, same message for all.
I did try the "Refresh Updates", as well as reboot the computer and the program.
Any suggestions?
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That happened to me once or twice, and I disabled error checking (even though there were no errors) and it went through fine.