I thought I saw a similar post yesterday afternoon

I have the same issue. Return wll convert but not transmit. 

I am having same issue, does anyone know why or how to fix? Thanks!

Called tech support and they walked me through refreshing updates.

Called tech support and they walked me though refreshing updates.

Thank you, I got it working but now having same issue...please help!

What is tech support number? Mine will not light up the option to Convert/Transmit

I did update several times

Did you use REFRESH updates?  Sounds like someone else had to use the REFRESH option, the regular update option doesnt always seem to work properly I guess or they wouldnt have needed to include this other function..

I am experiencing this same problem today: "Return not transmitted". And that was for (5) Fed and NYS returns, as well as (2) extensions, same message for all.

I did try the "Refresh Updates", as well as reboot the computer and the program.

Any suggestions?

That happened to me once or twice, and I disabled error checking (even though there were no errors) and it went through fine.