IntuitKate
Moderator
Moderator

Hi @Lost Pines 22 

 

Please make sure that you are using the most up to date version of ProSeries. This issue has been resolved. If you are still pulling TY24 data, you will to clear your browsing history in your Internet browser. 
 

If you have taken those steps and it doesn't resolve the issue, we will need you to reach out to our Support team directly.

 

Our support specialists need a formal ticket to actually investigate the behavior you're seeing. They have the tools to determine if it’s a quick fix, a change in instructions, or a potential defect and whether it’s one we’re already reviewing or a brand-new issue we need to get reported.

Reporting it through the proper channel ensures your specific issue gets documented and addressed by the people who can fix it.

0 Cheers