Hi @lyle-gregory  The best way to document the issue is calling the Proseries Support so they can create a formal ticket and document it.  

They have the tools to determine if it’s a quick fix, a change in instructions, or a potential defect and whether it’s an issue  we’re already reviewing or a brand-new one we need to get reported.

Since this community is designed for peer-to-peer resource sharing, our technical team doesn't monitor these threads for troubleshooting.