@dsocpa  Thanks for sharing your experience with logging in to the program and community. Have you tried reaching out to ProSeries support for the program log in error? After looking into this, where community is concrened, we've found that this situation could be related to cached data in the web browser. Using incognito mode or a private browsing window to see if it works would be a good indication if it is cache and cookies causing the log in issue to happen. If it does work in incognito we recommend clearing your browser's cache and cookies, which forces a fresh session. We've seen that it's often best to clear cache and cookies for all time, and in some cases, this may need to be done twice. It's also recommended to close and reopen the browser after clearing the cache. 

We hope this helps and we look forward to your continued contributions in the community.