Can not Print any year FAM reports, have FAM 2023, FAM 2024. (Use FAM to import to Proseries as have over 1000 assets) Name can not be issue, as printed in 2023 FAM.  Now when go to either FAM 2023 or FAM 2024 - error - invalid print driver. Any suggestions? 

0 Cheers
George4Tacks
Level 15

I have not had that particular problem, but other programs like Word quick working with my "old" Canon printer that no longer gets software updates. I print to PDF, then print. Pain in the butt, but I am not yet ready to buy another printer. 


Answers are easy. Questions are hard!

Thank you George, unfortunately, there is nothing to print, i.e. screen never gets any report at all or a blank report.  Thinking it is update issue, ie windows updates, but FAM Proseries did not update FAM, as that is a 'lonely' child, ie not at high priority.  I am hoping PROSERIES/FAM area sees this post and has a solution, as there was a old post with similar issue, but post replies were taken down? 

As 2023 and 2024 no longer print, but could do so in April, wondering what updates occurred, maybe as others have issue, Proseries/FAM will reach out to us, as most are long time users!  

George4Tacks
Level 15

Try the ProSeries Tool Hub
https://accountants.intuit.com/support/en-us/help-article/data-utilities/proseries-tool-hub-helping-...

Printer repair??


Answers are easy. Questions are hard!
0 Cheers
Intuit_Ruben
Moderator
Moderator

@30 Yrs Experience  Did you reach out to support already? I am taking a look on my side to see if there are any known issues causing this. Thank you 

0 Cheers