@AlJr  Yes, there are always impatient clients.  If the client gives you everything that you need to complete their return you certainly want to accommodate them.  And the stack of nearly completed returns gets higher on the corner of your desk each day.  So, you can visually see what has been left undone.  And you would like to provide your client with a finished product and get paid so that you can pay your bills.  You are rightfully upset that your software company has let you down again.    

I've been waiting for Intuit to provide a ProSeries 1040 NOL carryforward worksheet for years now.  No communication back if they are working on something or not.  Now, at long last there is a glimmer of hope that maybe, just maybe, it will happen this year.