dpmaupincpa
Level 3

I've been using ProSeries on standalone computer for several years.  Last year I downloaded ProSeries 2023 software without any issues on the same computer I am trying to download the 2024 software.  I keep getting the message that ProSeries can't be installed on this computer because the computer system is not at least windows 10.  I had previously been on Windows 10 Home, so I downloaded Windows 10 Pro to see if that would resolve the issue, but it did not.  ProSeries tech said it was problem with my computer, however I have not had any issues elsewhere.  I was able to download and upgrade to Windown 10 Pro without any issues and all my other applications requiring internet services are working fine.  Any suggestions?  Thank you.

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