LGTS
Level 2
08-13-2024
09:30 AM
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I attempted to efile and just got the red hand in return.
Updated program
Reviewed client, there is no error messages and saved it again.
Labels
Level 15
08-13-2024
09:49 AM
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Ive never seen a red hand before...will the file Convert, but just not transmit?
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
judys3
Level 5
08-13-2024
01:46 PM
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Have you downloaded and installed the latest updates?
LGTS
Level 2
08-13-2024
01:53 PM
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Yes I have!
judys3
Level 5
08-13-2024
01:54 PM
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Ok, sorry. That was what fixed my issue when this happened to me. I have not tried to efile a return since last week. Hopefully someone else has some insight for you.
judys3
Level 5
08-13-2024
02:02 PM
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Great! Glad it worked!