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Hi all,
We just recently moved to a new server on our network. I wanted to know if there is a way to change the data path to the new server or if I need to uninstall and reinstall all of the workstations? Thanks for any assistance!
Aimee
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How do I move ProSeries Network data files to a new server?
- Back up the client data and other files and folders from the old computer.
- Restore the prior-year client data to the new computer.
- Restore the prior-year recommended files to the new computer.
- Update e-file acknowledgements.
- Open ProSeries.
- Select the clients to back up.
- Go to the HomeBase View screen.
- Select the Import menu, then Client Data Conversion.
- Select Download Converted Client Data.
- Sign in with the user ID and password.
- In the Download Converted Data pop-up, select the batch to download.
- Select Download.
- Select Done to close the Tax Data Conversion Wizard.
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Aimee,
I'm not sure if you upgraded the hardware and software for both servers and client workstations but from past experience....back-up and restore was essential to retaining the efiling information on each client file. So if you did a clean install on the server and are now reinstalling the PS admin install there, you'll want to do the back-up (from the old server) and restore (to the new server) for the client files....from there, the workstations configurations will likely need to match those of the server so a clean install on the server will likely require a reinstall on each workstation. [In short, there are number of configurations in the config file that need to match between server and client workstations - at least that was our experience a few years ago. It used to be that you could redirect paths in the config file....I think those days are gone due to current complexity of the config files.] Needless to say, ask tech support. Hope it helps.