Taxes-by-Rocky
Level 7

Aimee,

I'm not sure if you upgraded the hardware and software for both servers and client workstations but from past experience....back-up and restore was essential to retaining the efiling information on each client file.  So if you did a clean install on the server and are now reinstalling the PS admin install there, you'll want to do the back-up (from the old server) and restore (to the new server) for the client files....from there, the workstations configurations will likely need to match those of the server so a clean install on the server will likely require a reinstall on each workstation.  [In short, there are number of configurations in the config file that need to match between server and client workstations - at least that was our experience a few years ago.  It used to be that you could redirect paths in the config file....I think those days are gone due to current complexity of the config files.]  Needless to say, ask tech support.  Hope it helps.