itonewbie
Level 15

Perhaps this is what you're looking for?

https://accountants.intuit.com/support/en-us/help-article/print-file/create-password-protected-pdf-p...

Your client should also have received instructions about the composition of the password when the return was sent:

https://accountants.intuit.com/support/en-us/help-article/email-reports/email-tax-return-password-pr...

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