pamdory
Level 8

I don't charge my wealthier clients more.  But I occasionally charge my poorer clients less...

I feel your pain about the collection of data in the "paperless" age.  I'm blessed with an office manager who takes care of downloading and printing from the portal.  But I get stuck dealing with email attachments. 

Then there are the older (read: my age) tech challenged clients who try to be tech savvy.  I know I'm in trouble when they walk in with nothing but a smart phone or tablet. They repeatedly send me links that take me to an account login .  Or they can't figure out how to get it out of their phone/tablet and I end up asking for their device so I can just get the job done and get back to work. 

But it still better than my early days of taking a bag of receipts and cash register tapes that smelled like stale donuts and turning it into financial statements.