That's great!  We received the following less impressive response in less than 48 hours via email:

"We are sorry, Systemic Advocacy cannot address individual or business account issues or tax questions, however you may receive assistance with your inquiry by searching the Internal Revenue Service website at www.irs.gov or contacting the IRS directly at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).  The Taxpayer Advocate Service (TAS) also provides guidance for common issues in the TAS Toolkit available at www.taxpayeradvocate.irs.gov/."