maria
Level 1
‎12-07-2019 02:00 AM
all other clients filed afterward have been accepted. No updates COMING THROUGH
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Just-Lisa-Now-
Level 15
Level 15
‎12-07-2019 02:00 AM

I have one stuck since last Tuesday.  Apparently there was some kind of form glitch with the 1099R and 5329 and penalties were being computed incorrectly....these stuck returns are suppose to be rejected at some point early this week so that an update can fix whatever the issue was and the returns can be resubmitted.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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ctalleycpa
Level 3
‎12-07-2019 02:00 AM
I just talked to technical support (after waiting an hour on hold) and they told me the same thing.  There is supposed to be an update later today (Monday the 4th), the return will reject, then we can re-submit and all will be well.  Fingers crossed.
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Diannetax
Level 1
‎12-07-2019 02:00 AM
No update fixed it today.  Ridiculous!
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IRonMaN
Level 15
‎12-07-2019 02:00 AM
Later today doesn't necessarily mean an hour later.

Slava Ukraini!
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Just-Lisa-Now-
Level 15
Level 15
‎12-07-2019 02:00 AM
Still alot of hours left in the day for an update to be released.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Diannetax
Level 1
‎12-07-2019 02:00 AM
You're correct, there can be more updates.  I can understand glitches in QBI but the 1099R and 5329--those were not broken,  How did they get broken?  We are all dumb sheep.  But we're trapped, so baaaaaaa!  Is it IRS or ProSeries?  If it is ProSeries, not good service.  If it is IRS well can't say much.
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taxiowa
Level 9
Level 9
‎12-07-2019 02:00 AM
I believe it is the issuer of the 1099R that is causing the problems.  They are supposed to be issued with code 2 for a conversion to Roth which of course renders 5329 inactive.  Some were issued code 1 and that says "no exception" so naturally 5329 is involved.  Seems the box to designate as Roth conversion even if coded 1 must not be working.    
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mappp
Level 4
‎12-07-2019 02:00 AM
The one that I've had stuck since 2/27 had nothing to do with a ROTH conversion.  The taxpayer took an early distribution, the 1099-R was correctly coded with a 1 and the 10% penalty is owed.  
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IRonMaN
Level 15
‎12-07-2019 02:00 AM
Neither did mine, but I think they scooped up everything with a penalty to make sure nobody fell through the cracks.

Slava Ukraini!
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Diannetax
Level 1
‎12-07-2019 02:01 AM
Mine is the same scenario
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mappp
Level 4
‎12-07-2019 02:01 AM
Last time I checked it was MY responsibility to be sure that the return was correct BEFORE I sent it to Intuit.  An incorrect 10% penalty would never have been sent until I fixed it.
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IRonMaN
Level 15
‎12-07-2019 02:01 AM
Yeah, but you obviously don't spend enough time here.  A large portion of ProSeries users blindly trust the software and probably wouldn't know whether or not it was calculated properly.

Slava Ukraini!
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Diannetax
Level 1
‎12-07-2019 02:01 AM
Relax people.  Mine is correct and is still sitting at intuit.
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AshleyatIntuit
Employee
Employee
‎12-07-2019 02:01 AM

Please note: https://accountants-community.intuit.com/announcements/1816435

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IRonMaN
Level 15
‎12-07-2019 02:01 AM
Now you just need a few border collies to push all of the sheep towards that notice :wink::wink:

Slava Ukraini!
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Diannetax
Level 1
‎12-07-2019 02:01 AM
LOL!  Thanks you made my day!  Have a good one!
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IRonMaN
Level 15
‎12-07-2019 02:01 AM
:+1::+1:

Slava Ukraini!
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IRonMaN
Level 15
‎12-07-2019 02:01 AM

If this is the new Me-Two movement, sign me up.  Sometimes you just need a little patience this time of year.


Slava Ukraini!
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Diannetax
Level 1
‎12-07-2019 02:01 AM
Hahaha!  I just don't get how the 1099R and 5329 got broken.  Don't have a lot of patience for that.  Not sure where you sign up LOL
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