jeffmcpa2010
Level 11

1st things I try when I get something real strange like this.

1. Close and re-open proseries. If I still have the problem then

2. Re-boot the computer....If problem still exists

3 try deleting the specific proseries module within windows (settings/Apps select proseries /uninstall at that point you can select 1040, 1065 or whatever) then reinstall.

4. Start drinking and wait for tech support to help.