emcwillard
Level 3
‎01-28-2022 12:23 PM

I am trying to file my clients taxes but the program rejected it and said she is missing her 8962 and 1095A which I appreciate that it is letting me know ahead of time. My problem is she says she doesn't have a 1095A and her employer provided a 1095 C . I told her to call the marketplace and double check but I am wondering if anyone else has this problem?

0 Cheers
Just-Lisa-Now-
Level 15
Level 15
‎01-28-2022 12:26 PM
She needs to call healthcare.gov and see if they have anything on file for her SSN.

I have seen some other posts about 8962 rejections that appear to be erroneous, so it may just be a bad IRS rejection.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Taxprohere
Level 7
‎01-28-2022 12:32 PM

Was this an IRS reject or a ProSeries error diagnostic?  If within the program, sounds like you have some entry creating the expectation of F8962.

emcwillard
Level 3
‎01-28-2022 05:14 PM

Well folks, after insisting she didn't have marketplace insurance it ended up being that she did have a 1095 A and the taxes went through fine. 

so it begins