Renewal Discount for long time customers

[Alcine]

Currently my business has been with EasyAcct for over 20 years.  Every year the renewal fee goes up.I do know that cost of goods has risen as well, but this renewal fee is excessive.  I also realize that the Cloud Based Accounting programs and POS systems from other providers are taking over.  It would be nice if long time customers of EasyAccounting.,  Intuit, could be rewarded.  

[nickdrake]

I agree...we pay more & more & get less & less every year. It's BS EasyAcct. We have been with you for over 25 yrs as well & I couldn't agree more. 

[Ruby7588]

I also am a 20 year user and couldn't be more 

The other thing is, while the thx tables are kept up to date, nothing else is being improved.  

Same reports as 20 years ago, tech support has lost some of their better techs.

For the improvements made the pricing is getting out of hand.

Beginning to wonder if they are trying to end this software.

[houserat]

I must agree.  I have used EasyAcct since 1995 when it was a DOS based program owned by TAASC Force.  When Intuit bought them out the prices immediately went up.  I was on the phone today with a support agent who was very helpful about transferring data to the IRS system for W-2s.  But ultimately the verdict was that I couldn't transfer from EasyAcct to the IRS system unless I had bought this year's EasyAcct program.  I had purchased the IRS to prepare W-2s since you cannot in EasyAcct without renewing.  I am ultimately changing software to another which company's I have used their tax software for about 12 years now and they have introduced an accounting software - simply because of price.  

Also, I verified that you cannot upload to the IRS with their IRiS system through EasyAcct.  Only FIRE. 

Support agent was great today but couldn't resolve my dilemma.