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Uploading W-2s to SSA

Ope
Level 3

Has anybody tried uploading W-2s to SSA yet (using EasyAcct)? I have and SSA receives them. The total wages is correct BUT the number of W-2 forms checked is wrong. I am worried this might come back to bite me.

Today I uploaded some using Information Return System, and those appeared to be correct.

Can this be fixed in EasyAcct?

Is there a direct email for EasyAcct?

 

 

6 Comments 6
Dianna
Level 3

Definitely use the Information Return System to upload to SSA. I used it to print the W-2's and W-3 information as well as 1099's. It's more reliable than running it out of the EasyAcct program, which after future updates, the information is sometimes not retrievable as the years and updates move forward. Even saving a copy of the company doesn't help, thankfully I always save a hardcopy of the W-2's in my files and was able to provide a W-2 from 2023, which I was unable to do through the program itself. It wasn't saved the same way through the information return for that year, so I learned to always use Information Return for all things related to uploading, and printing forms, the information is always available that way, regardless of updates to the software. 

DividoAcct
Level 2

Are you still on the 2025/2026 update?  We reverted back to 2024/2025 due to all of the issues so now when we try to copy from EasyAcct to the Information System 2024 follows through to the W2's.  This whole issue is a nightmare!!

0 Cheers
Kathi_at_Intuit
Moderator
Moderator

Hi All,

 

Thank you for taking the time to keep this discussion active so it remains visible. We understand the concerns being raised and recognize the impact this is having on daily workflows.Your concern may not be listed in this release; however, for visibility, we are including this information here in case this post is found first.

At this time, we do not have an estimated timeline for all fixes. With the current 2025.2.02 release, the following items are included in the update:

 

  • Printing MICR checks doesn't have a space between the routing number and the account numbers
  • Company Wizard does not allow Custom Financial Statements to be Transferred
  • Creating transmission file in IRS 2025 generates an error
  • W-2 only creating W-2 for 1 employee
  • Creating transmission file in IRS 2025 showing incorrect file name when creating.
  • When Printing W2s with an Employee Range it errors No Employee Records Found
  • OK Forms OES-3 Results in error when check box to add Bank Info is selected
  • ZeroBalance field is not updating correctly during customer save/update
  • BatchPayroll-->ManualProcessing-->After entering any check number application is getting crashed
  • Automatic Deductions Report does not print for any withholding item selected
  • Import 1099-NEC CSV file in IRS Program generates Error 0
  • Bank Reconciliation , listing all of the payroll checks under 1 employee name.
  • A/R Transaction Entry Invoice Deletion Failure
  • Bank Reconciliation showing period in Payee/Description field
  • A/P transactions not listed in A/P Check Register Report
  • A/P Automatic Invoices not generating and giving an Error message
  • RUNTIME error number 0 , payroll wont print

Please continue to bring forward concerns. Every item raised is shared with our support and development teams for review. Your feedback truly matters and development is actively working on a resolution.

If you are still experiencing any of the items listed above after installing Version 2025.2.02 or have any program questions, EasyACCT Support is best equipped to take a look with you.

We will share updates as more information becomes available.  We appreciate your patience and thank you for continuing to share your feedback.

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**Click "Mark as Best Answer " to mark the post that answers your question.
0 Cheers
Ope
Level 3

This is still a problem January 10, 2026.

With this latest update, I cannot print W-3s either.

 

0 Cheers
Kathi_at_Intuit
Moderator
Moderator

Thank you for the continued feedback.
We have been reviewing all posts and threads regarding the 2025–2026 program to ensure feedback has been reviewed and all concerns captured.
Upcoming update post:
We will be publishing an outlining of what today’s update addresses. That post will serve as the central location for the latest information related to this release, and we will return to this thread to share the link once it is available.
Please centralize feedback:
Once the update post is live, we ask that you share what is working and what is not working directly on that post. Centralizing feedback will help ensure all concerns are captured as efficiently as possible.
Important note:
Today’s update will not resolve all outstanding issues, but it does move us one step closer.
We understand this has been a difficult and frustrating rollout, and we recognize the disruption this has caused. We appreciate your patience and the time you’ve taken to share your feedback. Please watch for the update post for the most current information. 

**Say "Thanks" by clicking the thumb icon in a post
**Click "Mark as Best Answer " to mark the post that answers your question.
0 Cheers
Kathi_at_Intuit
Moderator
Moderator

Here is the link to the EasyACCT update post:

https://accountants.intuit.com/community/easyacct-discussions/discussion/easyacct-release-2025-2-04-...

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