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EasyAcct issues

parrishfreitag
Level 3

Anyone else having issues today?  We cannot get into several clients, can't run a cumulative general ledger past September, transactions entered for Oct and Nov have disappeared.  We tried updating and that has not helped.

 

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3 Comments 3
DWHITLEY
Level 1

Yes, my data for yesterday is in system but all of my accounts are found and ledger will not print.

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parrishfreitag
Level 3

We are still having the same issues.  Sometimes the data reappears but most of the time we cannot get into the client file or transactions.

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parrishfreitag
Level 3

We contacted EasyAcct Support and they said they'd need to do a real time look at what is happening.  You may want to call them.  We haven't done it yet.

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